If you still need help with your product key, visit our Microsoft support page for help. On the multifactor authentication page, select each user and set their multifactor. ![]() On the Active users page, choose multifactor authentication. In the Microsoft 365 admin center, in the left nav choose Users > Active users. ![]() Sometimes these product keys are printed on counterfeit labels or cards with a download link to Microsoft software, and sometimes they’re distributed with software media that is unauthorized for resale, such as promotional media, original equipment manufacturer reinstallation media, or other Microsoft program-specific media. You should also turn off per-user MFA after you've configure your policies and settings in Conditional Access. Unfortunately, there are many dishonest sellers who offer stolen, abused, or otherwise unauthorized Microsoft product keys for sale. If you bought a product key separate from the software, it’s very possible the product key was stolen or otherwise fraudulently obtained, and subsequently blocked for use. If your Office product key doesn’t work, or has stopped working, you should contact the seller and request a refund. Microsoft Workplace Discount Program product keys Having problems with your product key? I can't find my product keyįor help with finding your product key, select your version of Office below: Install the latest version of the Authenticator app, based on your operating system: Google Android. Step 3: Follow the prompts to finish the redemption and setup process. If you would like more in-depth information on this topic, click here to visit the ITS help article.Step 2: Enter Office product key without hyphens, and then select Next. The phone call will prompt you to press # to confirm, and the text message will include a code which you can then enter in the computer. Select your avatar in the top right, then select View account. You can choose to receive either a call or a text at that number when you try to log in. Authentication phone: This option will let you enter your mobile phone number.If the number listed is incorrect, please update it at. Office phone: This option will call your office phone when you try to log in.In the app, tap "Add account." Select "Work or school account," then point your device's camera at the QR code on your computer screen.Im a Microsoft 365 Business Basic customer and sole admin for my custom domain. Domain-based Message Authentication, Reporting and Conformance (DMARC) is a method of email authentication that helps validate mail sent from your Microsoft 365 organization to prevent spoofed senders that are used in business email compromise (BEC), ransomware, and other phishing attacks. The button to the settings screen doesn’t stand out, but it’s just below the title. Before we start enabling MFA for the users, we first go through the service settings. Once the app has downloaded, click "Set up" on the screen shown above. Im bewildered by this problem I am enduring. Don’t select any user yet, just open the Multi-factor authentication screen.This app is available for free from the App Store (iPhone) or Google Play Store (Android). Mobile app: This option will require you to download the Microsoft Authenticator app. ![]() ![]() You will have three options for method of authentication:.Next, go to and click "Set it up now.".Log in with your Onyen and password, then click enroll. After your account appears in your Authenticator app, you can use the one-time codes to sign in. Point your camera at the QR code or follow the instructions provided in your account settings. Office 365 has the tools you need to seamlessly create, collaborate, and share from all your devices. First, go to and click on 2-Step Verification for Office 365 (Heelmail). After you install the Authenticator app, follow the steps below to add your account: Open the Authenticator app. Leverage the cloud when you Download Office 365.This guide will walk you through the process of enabling multi-factor authentication for Office 365.
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